Dear Valued Customer,
Please be informed that FAR EAST TRAVEL AND LIFESTYLE PTE
LTE has temporarily stopped transactions with our respectful
HOTEL, FERRY TERMINAL AND ON-LINE DEAL PORTAL partners due
to internal issues.
As to result, your bookings and reservations cannot be
accommodated until May 1st 2012.
For previous bookings and reservations for February, March
and April, please advised that your
REFUNDS must be claimed and processed by the following:
1.
FOR SEAPORT TAXES, CANCELLED HOTEL VOUCHERS AND OTHER
SURCHARGES PAID TO:
FAR EAST TRAVEL AND LIFESTYLE
PTE LTD:
Please send your supporting documents such as receipts to:
crm1@fetravel.com.sg
ATTN: ALICE
RE: REFUND FOR ()
Note: It will take 30 days to
process your refund.
2.
FOR YOUR VOUCHERS PURCHASED ONLINE, please liaise with
your respective ON-LINE PORTAL to get your refunds:
OUTLET: support@outlet.com.sg
SG DEALS: support@sgdeals.sg
WEGO: valerie@wego.com.sg
GROUPON: simon.lam@groupon.sg
BIGDEAL: kristine@bigdeal.sg
SHIOK DEAL: kshipra@shiokdeal.com
STREET DEALS: info@streetdeal.sg
We apologise for the inconvenience and we’re open to your
feedback and suggestions so we could serve you better.
Thank you.
FAR EAST TRAVEL AND LIFESTYLE PTE LTD.