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Dear Valued Customer,

Please be informed that FAR EAST TRAVEL AND LIFESTYLE PTE LTE has temporarily stopped transactions with our respectful HOTEL, FERRY TERMINAL AND ON-LINE DEAL PORTAL partners due to internal issues.

 

As to result, your bookings and reservations cannot be accommodated until May 1st 2012.

 

For previous bookings and reservations for February, March and April, please advised that your REFUNDS must be claimed and processed by the following:

 

1.       FOR SEAPORT TAXES, CANCELLED HOTEL VOUCHERS AND OTHER SURCHARGES PAID TO:

FAR EAST TRAVEL AND LIFESTYLE PTE LTD:

                Please send your supporting documents such as receipts to:

                crm1@fetravel.com.sg

                ATTN:    ALICE

                RE: REFUND FOR ()

Note: It will take 30 days to process your refund.

 

2.       FOR YOUR VOUCHERS PURCHASED ONLINE, please liaise with your respective ON-LINE PORTAL to get your refunds:

 

OUTLET: support@outlet.com.sg

SG DEALS: support@sgdeals.sg

WEGO: valerie@wego.com.sg

GROUPON: simon.lam@groupon.sg

BIGDEAL: kristine@bigdeal.sg

SHIOK DEAL: kshipra@shiokdeal.com

STREET DEALS: info@streetdeal.sg

 

We apologise for the inconvenience and we’re open to your feedback and suggestions so we could serve you better.

 

Thank you.

 

FAR EAST TRAVEL AND LIFESTYLE PTE LTD.

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